Management Systems, Quality and Sustainability Training
Understand the requirements with practical, accessible, and application-oriented training, and apply what you learn directly to your work.
Reading the Standard Is Not Enough; You Must Be Able to Execute in the Field
You’ve got the certificate, but what happens when you return to the shop floor?
“What does this clause actually mean for our process?”
“What will the auditor want to see right here?”
“Are our current records and objective evidence sufficient?”
You leave Norma Systems training courses with these question marks completely eliminated.
We Teach Audit and Execution Realities, Not Pure Theory Across all our training programs—covering ISO Management Systems, VDA audit methodologies, AIAG CQI special process assessments, Automotive Core Tools, Sustainability, and Operational Excellence—we simultaneously address three core pillars:
What Does the Requirement Say? (Clear analysis of the standard)
How Is It Applied in the Field? (Real-world, process-based execution)
How Is It Proven in an Audit? (Auditing logic and documentation)
Years of Experience on Both Sides of the Audit Table Every single course we offer is fueled by real-world active auditing and consulting experience. Every topic covered is grounded not in textbook definitions, but in actual audit findings, real non-conformity examples, and practical insights gained across organizations at various maturity levels.
What Our Programs Cover
Regardless of the format or subject matter, Norma Systems trainings follow a structured approach: clear requirements, field execution, and audit perspective.
- Plain-language breakdown of standard clauses
- What each requirement actually means in practice
- How to implement it within your organization
- Real-world examples from the field
- Case studies for applied learning
- Auditor’s perspective on what gets scrutinized — and why
Find the Format That Works for You
Start immediately with popular online recorded trainings at your own pace, or request tailored online live and on-site training for your teams.
- Recorded video content
- 24/7 access, location independent
- Unlimited replays throughout access
- Progress at your own pace
- Supported by practical case studies
- Assessment with tests & evaluations
Built for the People Who Do the Work
Designed for professionals who need more than theory — people responsible for making quality systems function in the real world.
- Quality engineers, quality managers, and process owners
- Internal auditors and supply chain professionals
- Those looking to build or sharpen their quality expertise
- Professionals ready to turn textbook knowledge into applied practice
- Teams preparing for ISO 9001 or ISO 14001 transitions or revisions
- Organizations getting audit-ready
- When everything else is getting faster and efficient, why should training be any different? — Focused. Intensive. Practical.
Our Trainings
Management Systems
- AS 9100 Training: Aerospace Quality Management SystemDetails →
AS 9100 training: aerospace quality management system requirements, product safety, counterfeit part prevention and preparing for the IA9100 transition.
- IATF 16949 Training: Automotive Quality Management SystemDetails →
IATF 16949 training: the requirements of the standard, the audit practice changed by Rules 6th Edition and preparation for the 2nd edition expected in 2027. A hands-on programme.
- ISO 14001 Training | 2026 Revision and Transition ProcessDetails →
ISO 14001 training: key changes in the 2026 revision, environmental aspect analysis, life cycle perspective and transition roadmap. In person or online.
- ISO 17025 Training: Laboratory Management SystemDetails →
ISO 17025 training: laboratory competence, measurement uncertainty, method validation and preparing for accreditation. A hands-on programme.
- ISO 19011 Training | 2026 Revision and Audit ManagementDetails →
ISO 19011 training: 2026 revision updates, auditing principles, risk-based audit planning and auditor competency. In person or online.
- ISO 27001 Training: Information Security Management SystemDetails →
ISO 27001 training: the requirements of the 2022 version, the Annex A controls, risk assessment and the Statement of Applicability. A hands-on programme.
- ISO 45001 Training: Occupational Health and Safety Management SystemDetails →
ISO 45001 training: the requirements of the standard, hazard identification, worker participation and the relationship with OH&S legislation. In person or online.
- ISO 50001 Training: Energy Management SystemDetails →
ISO 50001 training: the energy review, the baseline, energy performance indicators and improvement. A hands-on programme.
- ISO 9001 Training | 2026 Revision and Transition PlanningDetails →
ISO 9001 training: 2026 revision structure, risk and opportunity management, climate action integration and transition strategy. In person or online.
- SA 8000 Training: Social Accountability and the 2026 TransitionDetails →
SA 8000 training: what the 2026 version brings and the transition timetable. The deadline for the mandatory training and self-assessment is 31 December 2026.
- TISAX Training: Automotive Information Security AssessmentDetails →
TISAX training: the VDA ISA catalogue, assessment levels, labels and sharing via ENX. A hands-on programme for the preparation process.
Automotive Core Tools
- APQP Training: Advanced Product Quality PlanningDetails →
APQP training: the 3rd edition published in March 2024, change management, gate reviews and the separated Control Plan manual. A hands-on programme.
- Control Plan Training: The Standalone Manual (1st Edition)Details →
Control plan training: the standalone manual separated from APQP, the PFMEA link, reaction plans and sampling logic. A hands-on programme.
- FMEA Training: AIAG & VDA Failure Mode and Effects AnalysisDetails →
FMEA training: the joint AIAG & VDA handbook, the seven-step approach, Action Priority (AP) and DFMEA-PFMEA practice. Work on your own product.
- MSA Training: Measurement Systems AnalysisDetails →
MSA training: Gage R&R, bias, linearity, stability and attribute agreement analysis. The effect of measurement uncertainty on decision quality, hands-on.
- PPAP Training: Production Part Approval ProcessDetails →
PPAP training: the 18 elements, 5 submission levels, preparing the PSW and customer-specific requirements. A hands-on programme that prevents file rejection.
- SPC Training | AIAG & VDA Statistical Process Control 2026Details →
SPC training: control charts, process capability analysis (Cpk/Ppk), variation reduction and real-time monitoring. A hands-on programme.
VDA Standards
- PSCR Training | VDA Product Safety and Conformity 2026Details →
PSCR training: product safety representative roles, regulatory requirements, risk management and product liability processes. In person or online.
- VDA 6.3 Training: Process Audit (4th Edition)Details →
VDA 6.3 training: the software questions and purchasing requirements introduced by the 4th edition. The P1-P7 process elements are addressed hands-on.
- VDA FFA Training: Field Failure AnalysisDetails →
VDA FFA training: analysing field returns, no-trouble-found cases, the test process and joint evaluation with the OEM. A hands-on programme.
CQI Manuals
- CQI-08 Training: Layered Process Audit (LPA)Details →
CQI-8 training: setting up layered process audits (LPA), layer design, question lists and finding follow-up. A hands-on programme.
- CQI-09 Training: Heat Treat System AssessmentDetails →
CQI-9 training: the heat treat system assessment, pyrometry requirements, furnace classification and the process tables. A hands-on programme.
- CQI-11 Training | AIAG Plating System AssessmentDetails →
CQI-11 training: plating system self-assessment, bath control parameters, testing methods and process capability. A hands-on programme.
- CQI-12 Training | AIAG Coating System AssessmentDetails →
CQI-12 training: self-assessment of coating processes, equipment requirements, pyrometry and special process auditing. A hands-on programme.
- CQI-14 Training: Automotive Warranty ManagementDetails →
CQI-14 training: warranty management, field claim analysis, no-trouble-found cases and reducing warranty costs. A hands-on programme.
- CQI-15 Training: Welding System AssessmentDetails →
CQI-15 training: the welding system assessment, the process tables, the job audit and weld sustainability tracking. A hands-on programme.
- CQI-17 Training: Electronic Assembly and Soldering System AssessmentDetails →
CQI-17 training: the electronic assembly and soldering system assessment. The scope expanded by the 2nd edition and the process tables, hands-on.
- CQI-18 Training: Error Proofing (Poka-Yoke)Details →
CQI-18 training: error-proofing methods, poka-yoke design, verification and effectiveness follow-up. A hands-on programme.
- CQI-19 Training: Sub-Tier Supplier ManagementDetails →
CQI-19 training: sub-tier supplier management, risk-based classification, development and monitoring processes. A hands-on programme.
- CQI-20 Training: Effective Problem SolvingDetails →
CQI-20 training: structured problem solving, root cause analysis, permanent measures and effectiveness verification. A hands-on programme.
- CQI-22 Training: Cost of Poor Quality (COPQ)Details →
CQI-22 training: calculating the cost of poor quality, making hidden costs visible and improvement prioritization. A hands-on programme.
- CQI-23 Training: Molding System Assessment 2026Details →
CQI-23 training: the molding system assessment, the process parameters, mold management and material control. A hands-on programme.
- CQI-24 Training: DRBFM Design ReviewDetails →
CQI-24 training: the DRBFM method, change-focused design review and its relationship with FMEA. A hands-on programme.
- CQI-27 Training: Casting System AssessmentDetails →
CQI-27 training: the casting system assessment, the melting and casting parameters, mold and core control. A hands-on programme.
- CQI-28 Training: TraceabilityDetails →
CQI-28 training: setting up a traceability system, lot identification, the data structure and recall scenarios. A hands-on programme.
- CQI-29 Training: Brazing System AssessmentDetails →
CQI-29 training: the brazing system assessment, furnace and atmosphere control, the process tables. A hands-on programme.
- CQI-30 Training: Rubber Processing System AssessmentDetails →
CQI-30 training: the rubber mixing and molding system assessment, compound recipe control and the curing parameters. A hands-on programme.
- CQI-32 Training | AIAG Bar Steel System QuestionnaireDetails →
A hands-on training built on the 1st edition of the AIAG CQI-32 Bar Steel System Questionnaire: assessing steelmaking and casting processes, supplier qualification and self-assessment.
- CQI-33 Training | 3D Model Technical Data Package ExchangeDetails →
A hands-on training built on the 1st edition of the AIAG CQI-33 3D Model Technical Data Package Exchange Guideline: the TDP concept, success factors and standardized design data exchange between customer and supplier.
- CQI-34 Training | Software Assurance Approval Process (SwAAP)Details →
A hands-on training built on the 1st edition of the AIAG CQI-34 Software Assurance Approval Process: software approval modelled after PPAP, and software change management.
- CQI-35 Training: Wire Harness Quality ManualDetails →
CQI-35 training: quality requirements in wire harness production, crimp and connection control, testing and traceability. A hands-on programme.
- CQI-37 Training | Safety Critical Bulk Material/Catalog Item ManagementDetails →
A hands-on training built on the 1st edition of the AIAG CQI-37 Safety Critical Bulk Material/Catalog Item Management Guideline: responsibility sharing, change management and safety-focused communication across the supply chain.
- CQI-38 Training | AIAG AI Vision Inspection GuidelineDetails →
A hands-on training built on the 1st edition of the AIAG CQI-38 AI Vision Inspection Application and Assessment Guideline: assessing, accepting and managing AI-based vision inspection systems across their lifecycle.
Sustainability
- Corporate Carbon Footprint — ISO 14064-1 TrainingDetails →
Corporate carbon footprint training: boundary setting per ISO 14064-1 and the GHG Protocol, Scope 1-2-3 calculation, data collection and preparing for verification.
- EcoVadis Preparation TrainingDetails →
EcoVadis training: the four themes, the Policy-Actions-Results methodology, the evidence file and score improvement. For suppliers who received an EcoVadis request from their customer.
- SAQ / S-Rating Preparation TrainingDetails →
SAQ training: the Drive Sustainability question set, the NQC platform, the VW S-Rating process and evidence expectations. A hands-on preparation programme for automotive suppliers.
- Sustainability and ESG Fundamentals TrainingDetails →
Sustainability and ESG training: ESG concepts, reporting regulations, customer requests and a corporate roadmap. A practice-oriented one-day programme.
Operational Excellence
- Cost of Quality TrainingDetails →
Cost of quality training: prevention, appraisal, internal and external failure costs, hidden costs and reporting. A hands-on programme for translating improvement into financial language.
- Data-Driven Decision Making and Statistical Thinking TrainingDetails →
Data-driven decision making training: variation, data types, chart-based analysis, measurement reliability and common statistical fallacies. Interpretation-focused, not formula-focused.
- Process Management, Process Mapping and KPI Design TrainingDetails →
Process management training: process mapping, SIPOC, process ownership and KPI design. A hands-on programme for taking the process approach off paper and into operation.
- Risk-Based Thinking and Risk Management TrainingDetails →
Risk management training: risk-based thinking, the ISO 31000 framework, risk assessment techniques and opportunity management. With process and enterprise risk applications.
- Strategy Deployment and Management by Objectives TrainingDetails →
Strategy deployment training: Hoshin Kanri, goal breakdown, catchball, the X-matrix and the monitoring routine. A hands-on programme for linking strategy to process goals.
- Structured Problem Solving and Root Cause Analysis TrainingDetails →
Root cause analysis training: 8D, A3, 5 Whys, fishbone and fault tree techniques. A hands-on programme for permanently closing recurring problems.
Training Programs
- Automotive 2026 Revisions Training ProgramDetails →
A 3-module training programme addressing the PSCR, SPC and ISO 19011 changes together. The fastest way to keep your competence current.
- Automotive Auditor Training ProgramDetails →
A 5-module training programme combining IATF 16949 system knowledge, ISO 19011 audit methodology, VDA 6.3 process audit, VDA 6.5 product audit and CQI-8 layered process audit.
- Automotive Core Tools Training ProgramDetails →
Automotive core tools trainings: APQP, Control Plan, FMEA, MSA, SPC and PPAP. What each tool does and which ones were recently updated.
- Automotive Engineer Training ProgramDetails →
A 10-module training programme covering automotive quality systems, process auditing and the Core Tools approach end to end. Designed for quality, project and production engineers new to the sector or with expanding responsibilities.
Who Is This Training For?
Professionals Seeking to Enhance Expertise & Roles
- Quality Engineers and Managers: Professionals responsible for system implementation, maintenance, and continuous improvement.
- Internal Auditors and Auditor Candidates: Those looking to certify and deepen their auditing competence with practical field experience.
- Process Owners and Production Managers: Leaders seeking to effectively translate quality requirements into daily operations.
- Supply Chain and Procurement Specialists: Teams managing supplier audits, CQI assessments, and vendor performance.
- Career Changers and Recent Graduates: Individuals looking to make a strong entry into the industry with applied quality methodologies.
Teams Preparing for Critical Processes & Audits
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Organizations Preparing for Standard Revisions:
Teams planning transitions and updating processes for ISO 9001:2026, ISO 14001:2026, and SA 8000:2026.
- Companies Facing Upcoming Audits: Organizations aiming to eliminate field risks prior to certification, OEM/customer, or 2nd-party supplier audits.
Plan the Right Training for Your Needs
Select the training courses you are interested in and submit your request with ease. We will prepare a proposal tailored to your needs as soon as possible. If you wish, be among the first to hear about new training courses, early-registration benefits, package offers and new launches.
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